With increasing amounts of regulation and guidelines affecting your medical or cosmetic business, Medicom can help you stay compliant.
At Medicom Compliance Auditing, we specialise in the critical review of advertising, website content, social media, and promotional materials for health, medical, and cosmetic practices across Australia.
Our expert-led audits ensure alignment with AHPRA, TGA, AMA, and ACCC standards—protecting your clinic from regulatory risk and reputational damage while helping you communicate clearly, ethically, and effectively with your patients.
We combine expert human oversight with the efficiency of AI-powered tools to rapidly assess your digital and in-clinic content. Every recommendation is reviewed by our experienced team—because in healthcare, trust and accuracy matter.
Real experts. Smart tools. Reliable compliance.
Options Include:
Medicom will provide expert audit of all your website pages, and check for compliance to current AHPRA, TGA, and AMA ethics guidelines. Website audits start from $1,500 for small sites, with tiered packages based on size and complexity. See our pricing guide for full options.. See sample report
Your business does not stop, and neither do your marketing communications and public communications. Partner with Medicom for peace of mind throughout the year. See sample report
All audits include a detailed report of each non compliant wording or phraseology, and any images used in your marketing. Suggestions for rectification are also made in each report. Risk levels based on the non compliance also flagged for each breach. See sample report Optional Social Media Audit per platform and calendar year. Brochure and digital asset audits available in affordable 5-asset batches.
You can also read our blogs on BDD Assessments here and here
Before advertising injectables like Rejuran or Profhilo, clinics must understand the critical difference between medical devices and prescription-only medicines. This guide breaks down TGA and AHPRA rules, showing what you can and cannot say in your cosmetic marketing — and why getting it wrong could lead to serious compliance breaches
Even simple facial treatments must comply with AHPRA advertising laws if offered by a doctor- or nurse-led clinic. This blog unpacks the difference between beauty and medicine in clinic marketing—and the legal risks of crossing the line. A must-read for cosmetic, skin, and aesthetic practices in Australia.
In the world of health marketing and patient communications, it’s easy to assume that once your website is compliant, the job is done. But in reality, every patient-facing message—whether verbal, printed, digital, or visual—is regulated.
Our audits assess your website, social media, promotional materials, and practitioner profiles for compliance with AHPRA, TGA, AMA, and ACCC guidelines. We identify risks such as the use of testimonials, misleading claims, illegal inducements, or inappropriate before/after images, and provide a detailed report with recommended corrections. See sample report
No. While we apply rigorous standards to help you meet regulatory requirements, ultimate compliance depends on how our recommendations are implemented and any subsequent changes to your content. We audit based on what is visible and disclosed at the time of review. Our audits include a follow up audit once the changes are completed and compliance adherence noted.
If you update your content after the audit, those changes are not automatically covered. For ongoing peace of mind, we recommend enrolling in one of our monthly compliance monitoring plans, which includes pre-publication reviews and regular spot checks. From $295/month — includes monthly content checks, priority support, and quarterly re-audits.
No. Your audit is private and confidential. We do not share your report or findings with any third party, including regulatory bodies, unless you provide written consent. See our Privacy Policy
Yes. Even if a third-party creates your content, your clinic is legally responsible for ensuring AHPRA and TGA compliance. Our audit protects you from unintentional risks and helps educate your team or agency on compliant practices. We actually work very closely with your marketing agency or social media team.
Getting started is simple. Just contact us through the form below to book your audit, and a member of our team will reach out to arrange the next steps. Audits can typically be carried out within 5 business days of confirmation.
We audit your content against the full suite of applicable standards, including:
AHPRA’s Guidelines for Advertising a Regulated Health Service
AMA’s Code of Ethics
ACCC consumer law principles
AHPRA’s latest guidance for cosmetic surgery and non-surgical cosmetic procedures (2024/2025)
Our audits are always current with regulatory updates and tailored to your practice type.
Yes. If you’re on the advanced monthly monitoring plan, we can review draft posts, captions, and visual content before publication to identify any risks. This helps prevent accidental breaches before they reach the public or regulators.
We work with a wide range of regulated health providers, including medical, dental, cosmetic, allied health, and surgical clinics. Whether you’re a solo injector or a national franchise, our audits scale to suit your risk profile and content volume.
For those practices wanting to run their own AHPRA Advertising compliance audits, Medicom Compliance Auditing cancreate your own clinic’s bespoke compliance audit AI Engine with sole access by you. The engine will check your future posts or proposed web site copy for compliance. The engine will also suggest changes to the text or image copy. The engine comes with 3 months of any regulation changes support and updates. A future content / post compliance checking engine is included with our advanced tier, and just $495 in addition for other tiers.
Can you afford not to be in control of your public facing marketing outputs?
* We'll audit 1 week of your social media posts free to show you the value of our audits. Contact us now to arrange.
© 2022 All Rights Reserved.
