About Medicom Compliance Auditing
Medicom Compliance Auditing was founded to solve a growing problem in the health and cosmetic sector: well-intentioned clinics—working hard to serve their patients—were unintentionally breaching AHPRA, TGA, or AMA guidelines in their websites, social media, or promotional content. The consequences? Reputational damage, regulatory risk, and mounting stress on already stretched practitioners.
We’re here to change that.
Our founder, Andrew Paton-Smith, brings a background in business administration, governance, and compliance—with experience across board appointments in Australia, the UK, and the USA. But Medicom wasn’t built in a boardroom—it was born from firsthand experience.
Andrew has worked alongside his partner, a senior consultant breast cancer, general, and endocrine surgeon based in Sydney, advising their private practice on everything from compliance frameworks to correcting serious advertising risks before they reached AHPRA’s radar. Through this work, he saw just how vulnerable even the most conscientious clinics can be under today’s complex regulatory landscape.
That insight shaped Medicom’s mission: to deliver expert-led, no-nonsense audits and compliance support that are fast, thorough, and aligned with real clinical workflows.
Today, Medicom serves medical and cosmetic clinics across Australia—providing full-spectrum reviews of websites, social media, print materials, and even supplier brochures. Every audit is reviewed by experts, guided by AHPRA, TGA, and AMA frameworks, and delivered with practical, actionable recommendations.
We’re here to take the guesswork out of compliance, keep your clinic protected, and help you focus on the thing that truly matters: patient care.
Want to see a quick video?
Medicom Compliance Auditing - About Us
Our Mission
To eliminate regulatory and guideline non-compliant advertising and communications in Australia’s medical and cosmetic sectors—protecting patient safety, strengthening practitioner reputations, and taking the regulatory pressure off hardworking clinicians. We’re here to spearhead compliance excellence across the industry so that clinics can operate with confidence, clarity, and integrity.
Our Vision
A national health landscape where every clinic—large or small—delivers compliant, ethical, and effective patient communication. We aim to be the trusted partner helping drive clinical excellence, minimise risk, and uphold the highest standards of transparency and care in every patient interaction.
How We Combine AI Efficiency with Expert AHPRA Compliance Audits
At Medicom Compliance Auditing, we blend the speed of advanced technology with the precision of expert human review. Our AI-powered tools quickly scan your clinic’s digital and printed materials for potential breaches—flagging issues in websites, social media, brochures, and supplier content. But we don’t stop there. Every audit is assessed by compliance professionals who understand the nuances of AHPRA, TGA, AMA, and ACCC standards. This hybrid approach ensures both efficiency and accuracy—nothing gets missed, and nothing is overflagged.
Our framework is structured around key risk categories including advertising claims, testimonials, inducements, imagery, professional titles, and patient expectations. We assess communications across public platforms, internal documents, and third-party materials—because compliance doesn’t end at your homepage. Each review includes practical, actionable recommendations to bring your content into line with regulatory requirements—backed by a clear explanation of the relevant guideline or regulation. We help you resolve risk, not just identify it.
By combining smart systems with experienced oversight, we make compliance simple, achievable, and aligned with the real-world pace of your clinic.
See our next Live event