Privacy Statement
Medicom Compliance Auditing (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement explains how we collect, use, disclose, and manage your personal information when you visit or use our website medicomaudit.com.au (the “Website”).
1. What Information We Collect
When you use our Website, we may collect the following types of personal information:
- Contact Information: such as your name, email address, phone number, and company details when you submit forms or subscribe to newsletters.
- Technical Information: including IP addresses, browser type, device information, and browsing behaviour collected through cookies and similar tracking technologies.
- Communication Records: any correspondence you send to us via email, contact forms, or other communication channels.
- Other Information: information you voluntarily provide when downloading resources, registering for services, or participating in surveys.
2. How We Collect Your Information
We collect your personal information:
- When you voluntarily provide it by completing contact or subscription forms.
- Automatically through the use of cookies and analytics tools when you visit the Website.
- Through any other direct interaction with us, such as emails or phone calls.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide the services or information you request.
- To send you newsletters, updates, and marketing communications if you have consented to receive them.
- To improve and personalise your experience on our Website.
- To comply with legal obligations and enforce our terms and policies.
- For analytics and to understand how visitors use our Website to improve functionality and user experience.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information to:
- Service providers who assist us in operating the Website, conducting our business, or providing services to you, subject to confidentiality agreements.
- Law enforcement or government authorities if required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience and gather usage data. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy [link to Cookie Policy if available].
6. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have rights regarding your personal information, including:
- Accessing and correcting your personal information held by us.
- Withdrawing consent to receive marketing communications.
- Requesting deletion or restriction of your personal information in certain circumstances.
To exercise these rights or for any privacy-related inquiries, please contact us at:
Email: [email protected]
Phone: 0403 821 486
8. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy statements before providing any personal information.
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Statement or our handling of your personal information, please contact:
Medicom Compliance Auditing
Email: [email protected]
Phone: 0403 821 486
Effective Date: June 30, 2025